Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you can find a detailed Help section offering a multitude of articles and regularly asked questions. They are contributed by our support team of capable techs. Simply fill in your question and our clever platform will offer you the best answer.

  • Top quality support service

  • Instructional Videos

  • If you want to watch how a task is done or how an issue is solved, rather than just reading about it, check out our compilation of instructional video tutorials. They cover a variety of different topics and will help you quickly find your way around the Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 tech support service and feature a sixty–minute support ticket response guarantee. Our capable techs will be online around the clock and will rectify any problem that you may possibly chance upon within maximum 1 hour after the technical support ticket submission. In the majority of cases, an answer will be given to you in less than twenty minutes.