A 99.9% Server Uptime
Our cloud hosting system is based on a secure, first–rate hardware architecture and a strongly modified Linux distro. That is why, regardless of what your site is, or how many visitors you have, or even in case there is a DoS attack, our servers will remain up and running and your websites will remain accessible online.
All our cloud plans packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is crucial that you also build your own network architecture. That is the reason why we built a custom internal network in each one of our data centers. Based on first–rate Juniper routers and switches, our internal network allows for extra–fast data transfer speeds and is fully redundant.
Thus, you can enjoy a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, irrespective of which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have done everything to decrease all possible risks with our cloud hosting plans and despite the fact that we offer exceptional tech support, there are occasions when the customer is simply not content with what we offer. Or he has to move to a more robust web hosting solution, such as a VPS server or even a dedicated server.
This is exactly why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully happy, you will get a refund.
24/7 Technical Support
We’ve meticulously chosen each single member of our 24x7 support staff to make certain that we can provide the very best technical support you can get. Each of our technicians has many years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. And they are available to you 24/7 – you’ll be able to get in touch with them whenever you want and they will respond back to you as soon as possible.
Their average response time is just twenty minutes, whilst with other web hosting firms you have to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in less than 1 hour.