You will find lots of cloud hosting suppliers available, but many of them are resellers that have limited resources, especially when it comes to support. One way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you can get via this method of communication may vary based on the supplier - some offer experienced telephone support, various others offer general and customer support only since some issues are more time-consuming and it's faster and easier to be resolved with a ticket, especially when the situation needs to be escalated. Still, it is good to find that you could always contact your website hosting provider as there are countless small-scale problems which can be taken care of efficiently and in a timely manner with a call, not mentioning that you are able to get additional information regarding the services even before you become a client.
Phone Support in Cloud Hosting
In case you decide to use one of our cloud plans, you will be able to talk with our support crew over the phone for 14 hours every day. We can help you select the proper plan for your websites because we realize that it is better to discuss this kind of matters with a live person. If you already own an account, we are able to assist you with any sales/billing questions and / or general matters, even with some technical problems that do not require a lot of time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming problems so as to have all the communication in a single place. We have phone numbers in the United States of America, the United Kingdom and Australia, so you're able to call the one you prefer and speak with one of our representatives.